1. Overview

BiswaSys ("we", "us") operates the SAP BASIS Knowledge Hub ("the Service"). This Privacy Policy explains what data we collect, how we use it, and your rights. We respect your privacy and minimize data collection.

2. Data We Collect

Account data: Your name, email address, and role (admin/user) when you register.

Usage data: Quiz attempts, scores, plan templates viewed, bookmarks, and team memberships — to provide and improve the Service.

Payment data: We do not store your card details. Payments are processed by Paddle.com, which handles all payment information securely. We receive only your subscription status and customer ID from Paddle.

Technical data: IP address, browser type, and usage logs for security and analytics.

3. How We Use Your Data

• To provide and maintain your account and the Service.
• To track your quiz progress and display leaderboards within your teams.
• To process subscription payments via Paddle.
• To send service-related notifications (e.g., team invitations).
• To improve our content and features.

4. Data Sharing

We do not sell your data. We share data only with:

• Paddle.com — for payment processing (payment details only).
• Service providers — hosting and infrastructure (Base44) that help operate the Service.
• Legal compliance — when required by law.

Team leaders can see your name and quiz scores within teams you join.

5. Data Retention

We retain your account and usage data while your account is active. You can request deletion of your account at any time.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and data.
• Opt out of non-essential communications.

To exercise these rights, contact support@biswasys.com.

7. Security

We use industry-standard measures to protect your data, including encrypted transmission (HTTPS) and access controls. No method of transmission is 100% secure.

8. Children's Privacy

The Service is intended for professionals and is not directed to children under 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notice.

10. Contact

For privacy questions: support@biswasys.com